I like using coupons when I grocery shop, but ever since Christmas, I have noticed they are becoming a bigger hassle than normal to use. I am by no means one of those extreme couponers the television show is about. I don’t think I use more than 10 on any given shopping trip, but even that seems to send the cashiers into a big tizzy! Some days I leave the store wondering just who is training these people?
I had a Meijer store issued coupon for $5 off ANY item in the trim a tree department. I bought 3 boxes of candy canes.
Cashier: “I don’t know what “trim a tree” means, so you can’t use this."
Me: “Trim a tree is anything that you find in the Christmas department you can decorate your tree with. You put candy canes on a tree, right?”
Cashier: “No, you eat them.”
Me: “Just take the candy canes off the order and I’ll use it on something else next time.” I wasn’t going to stand there and argue.
At Kroger I used 50¢ off any Green Giant vegetables. Cashier hands the coupon back without scanning it.
Me: “Is there a problem?”
Cashier: “You bought green beans, the picture shows corn.”
Me: “Coupon says ANY. Please read the words and not the picture.”
Cashier scans coupon, and it goes through fine.
I had another Meijer store issued coupon for 25 free photo prints, up to $6. They were on sale that week, so my 25 prints came to $4.75.
Cashier- “Your prints don’t cost $6, they are only $4.25. You can’t use this since you didn’t spend $6.”
Me- “Coupon says “UP TO $6. Take $4.25 off."
Cashier- “Exactly. You didn’t spend $6. Use the coupon next time when your order is $6.”
I just paid, then I went to the service desk and got my $4.25 back for the coupon she wouldn’t take off.
Not a coupon story, but the store had soda on sale, limit 2 cases. I was buying 2, my husband was buying 2. We make our way to the uscan and cashier comes running over. I know there is a limit of 2. You have to pay full price for 2 of those."
Me- “I’m paying for mine, he is paying for his.”
Cashier- “Limit 2!”
Me- “Yes, per customer. I am a customer, I am buying mine. I will pay for mine, then he will scan and pay for his, seeing that he is a whole new customer. I am getting my limit of 2, then he will get his limit of 2.”
Cashier throws her hands up and stomps off. She is now known as “pop cop” every time we shop at that store.
Look, I get the fact that there are greedy jerks out there who use coupons in manners they weren’t intended, but you just shouldn’t treat every customer who uses one as a criminal. Is it really worth losing a customer over a 40¢ coupon? I don’t think so.
Do you use coupons at the grocers? Have you noticed an increase in the coupon patrol lately?